FAQ
Q1: Are you trading company or manufacturer?
A: We are professional manufacturer.
Q2:Do you support OEM/OEM?
A:Yes, OEM products and brands are welcome.
Q3: What is your warranty and after-sale service?
A: We provide 12 months warranty and lifetime after-sale service and technical support. If you have any problem with devices, just contact us, we will offer you best solution.
Q4: If I have problem to install the device software, will you help me?
A: Yes, we offer free technical support, we can help you to solve any problem.
Q5: How long is your production time?
A: Generally, it will take about 1-3 days to make shipment if the goods are in stock. or it will take about 5-15 days to produce if the goods are not in stock,it is according to quantity.
Q6: Do you provide samples? is it free or extra?
A: Yes, we could offer samples with sample charge.
Q7: What is your quality standard?
A: We based on OE quality and test one by one in production line and also before shipment.
Q8: How do you make our business long-term and good relationship?
A: We keep good quality and competitive price to ensure our customers benefit; We respect every customer as our friend and we sincerely do business and make friends with them.